Pelaksanaan Perlindungan Hukum Terhadap Konsumen Usaha Ritel Modern (Penelitian di Koperasi Syariah 212 Mart Cabang Medan Baru)

Abstract

Supermarkets as retail companies must also be responsible for legal protection in marketing food or beverage products according to Indonesian national standards including their relation to expired products, and supermarkets must also be able to provide solutions that do not harm consumers if consumers submit claims and or compensation for the product. The problem of this study is how the efforts of the Syariah Medan 212 Mart cooperative in the New Medan branch in carrying out legal protections against the halal of food and beverage products sold, how the Koperasi Syariah 212 Mart Branch of Medan Baru attempts to provide legal protection for halal food and beverage products sold, and how to solve problems for consumers for expired food and beverage products sold at Koperasi Syariah 212 Mart Medan Baru Branch In this study the data used in writing this essay is library research. In library research that is conducting research with various reading sources such as books, scientific writings, and opinions of scholars. And field research in conducting field research, the author conducted a study directly to Koperasi Syariah 212 Mart Medan Baru Branch which is directly related to the implementation of legal protection for consumers. So that consumers can protect themselves from all forms of negative consequences caused by consuming the food they consume. And the new Medan branch of Koperasi Syariah 212 retail business must maintain the quality and feasibility of halal food in accordance with applicable regulations so that no consumers are harmed. If it is proven that it has harmed consumers there must be with in order not to make such mistakes in the future. In addition, the government is expected to conduct supervision and guidance on consumption carried out by the Ministry of Health, from the Institute for the Study of Food Medicine and Cosmetics of the Indonesian Ulema Council, the Food and Drug Supervisory Agency, as well as the Non-Government Consumer Protection Agency.