Faktor-Faktor yang Mempengaruhi Kepuasan Kerja pada Driver Taksi Online Grab TPI dan Grab Individu Medan

Abstract

This study aims to determine the factors of job satisfaction at the Grab TPI Online Taxi Driver and Medan Individual Grab. The sample in this study was 60 Grab drivers. The research uses the Slovin formula because of withdrawals. Data collection was measured based on job satisfaction factors taken from the theory: Greenberg and Baron (2005), namely: Individual Factors and Organizational Factors, then Gilmer (in Temaluru, 2001), namely: Compensation, Management, and Facilities. Based on the calculation of Grab Indonesia drivers based on factors that influence job satisfaction, the results of the contribution of individual factors on job satisfaction are 0.680 or 19 %, the contribution of organizational factors to job satisfaction is 0.684 or 19 %, compensation factors for job satisfaction are 0.860 or 24 %, the management factor has an effect on job satisfaction of 0.727 or 21 %, the facility factor has an effect on job satisfaction of 0.583 or 17 %.