Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Turnover Intention Karyawan PT. Telkom Akses Medan

Abstract

The purpose of this study was to determine the effect of workload and work environment partially and simultaneously on employee turnover intention at PT. Telkom Access Medan. The population in this study are permanent and non-permanent employees of PT. Telkom Access Medan by using a sample of 56 people. To obtain data in the preparation of this thesis, the author uses the instruments of collecting observational data, interviews, and distributing questionnaires. In analyzing the data using multiple linear regression, t test, f test, and determination test. Based on the results of the t test (partial) Workload obtained by t count of 6.208> t table of 1.672 with a significant value of 0,000 smaller than the significant limit of 0.05. It can be concluded that workload has a significant effect on employee turnover intention. The work environment is obtained by t count of 5.942> t table of 1.672 with a significant value of 0,000 smaller than the significant limit of 0.05. The work environment has a significant effect on employee turnover intention. Workload and work environment together have a significant effect on employee turnover intention. The above calculated value is 69,342 greater than the table of 3,16 with a significance of 0,000(Sig. <0,05). Indicates that H0 is rejected and H1 is accepted. Means Workload (X1) and Work Environment (X2) variables simultaneously have a significant effect on turnover intention (Y). The results of the determination test show that workload and work environment explain the effect on employee turnover intention at 78.6%.