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Please use this identifier to cite or link to this item: https://repositori.uma.ac.id/handle/123456789/12268
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dc.contributor.advisorSyahrial, Hery-
dc.contributor.advisorIsnaniah-
dc.contributor.authorSari, Tri Maya-
dc.date.accessioned2020-10-13T04:38:59Z-
dc.date.available2020-10-13T04:38:59Z-
dc.date.issued2020-07-20-
dc.identifier.urihttp://repository.uma.ac.id/handle/123456789/12268-
dc.descriptionPenelitian ini memiliki tujuan untuk mengetahui apakah Kualitas Pelayanan berpengaruh positif signifikan terhadap Kepuasan Wajib pajak pada kantor samsat Medan, Sampel dalam penelitian ini berjumlah 35 orang. Jenis penelitian ini adalah Asosiatif yaitu penelitian untuk mengetahui pengaruh antara variabel bebas terhadap variabel terikat, dengan menggunakan teknik analisis statistik regresi linear sederhana. Maka hasil penelitian yang diperoleh yaitu Kualitas Pelayanan berpengaruh positif signifikan terhadap Kepuasan Wajib Pajak Pada Kantor Samsat Medan Utara.en_US
dc.description.abstractThis research aims to determine whether the qualityof service is significantly positive for the taxpayer satisfaction at Medan's Services Office SAMSAT Office, the sample in the study amounted to 35 people. This type of research is associative which is research to figure out the effect of free variables on bound variables, using multiple statistical analysis techniques of linear simple regression. Then the results of the research obtained is the quality of service has significant positive impact on the taxpayer satisfaction in the office of Samsat Medan Utara.en_US
dc.language.isoiden_US
dc.publisherUniversitas Medan Areaen_US
dc.relation.ispartofseriesNPM;148320328-
dc.subjectkualitas pelayananen_US
dc.subjectkepuasan wajib pajaken_US
dc.subjectservice quality taxpayer satisfactionen_US
dc.titlePengaruh Kualitas Pelayanan Terhadap Kepuasan Wajib Pajak Pada Kantor Samsat Medan Utaraen_US
dc.title.alternativeThe Effect of Service Quality on Taxpayer Satisfaction at the North Medan Samsat Officeen_US
dc.typeThesisen_US
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148320328 - Tri Maya Sari - Fulltext.pdfCover, Abstract, Chapter I,II,III,Bibliography1.14 MBAdobe PDFView/Open
148320328 - Tri Maya Sari - Chapter IV.pdf
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