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DC Field | Value | Language |
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dc.contributor.advisor | Muda, Indra | - |
dc.contributor.advisor | Batubara, Beby Masitho | - |
dc.contributor.author | Pratiwi, Sri Indah | - |
dc.date.accessioned | 2023-11-02T08:43:34Z | - |
dc.date.available | 2023-11-02T08:43:34Z | - |
dc.date.issued | 2023-10-10 | - |
dc.identifier.uri | https://repositori.uma.ac.id/handle/123456789/21780 | - |
dc.description | 72 Halaman | en_US |
dc.description.abstract | Pemerintah desa berperan penting dalam memfasilitasi masyarakat dan meningkatkan pelayanan kepada masyarakat. Penelitian ini bertujuan untuk mengetahui peranan pemerintah desa dalam menimgkatkan pelayanan surat masuk dan surat keluar serta mengetahui faktor penghambat pemerintah desa dalam meningkatkan pelayanan surat masuk dan surat keluar. Dengan menggunakan teori menurut Suhardono 2013 yaitu fasilitator, mobilisator dan regulator. Metode yang digunakan dalam penelitian ini adalah metode kualitatif deskriptif dengan teknik pengumpulan data Observasi, Wawancara dan Dokumentasi. Hasil penelitian menunjukkan bahwa peranan pemerintah desa dalam memberikan pelayanan surat masuk dan surat keluar masih belum optimal dilihat dari indikator mobilisator yaitu pemerintah kurangnya informasi serta sosialisasi kepada masyarakat mengenai syarat apa saja yang dibutuhkan dan faktor penghambat yaitu surat yang sudah selesai dibutuhkan tanda tangan dari Kepala Desa terkadang kepala desa tidak berada di kantor desa dan menghambat penyelesaian surat tersebut. he village government plays an important role in facilitating the community and improving services to the community. This study aims to determine the role of the village government in improving incoming and outgoing mail services and to find out the inhibiting factors of the village government in improving incoming and outgoing mail services. By using the theory according to Suhardono 2013, namely facilitators, mobilizers and regulators. The method used in this research is descriptive qualitative method with data collection techniques of Observation, Interview and Documentation. The results of the study show that the role of the village government in providing incoming and outgoing mail services is still not optimal in terms of mobilizing indicators, namely the government's lack of information and outreach to the community about what conditions are needed and the inhibiting factor is that a completed letter requires a signature from the Village Head sometimes the village head was not at the village office and hindered the completion of the letter. | en_US |
dc.language.iso | id | en_US |
dc.publisher | Universitas Medan Area | en_US |
dc.relation.ispartofseries | NPM;198520018 | - |
dc.subject | Role | en_US |
dc.subject | Village Government | en_US |
dc.subject | Service | en_US |
dc.subject | Peranan | en_US |
dc.subject | Pemerintah Desa | en_US |
dc.subject | Pelayanan | en_US |
dc.title | Peranan Pemerintah Desa Dalam Meningkatkan Pelayanan Surat Masuk Dan Surat Keluar Di Kantor Desa Bintang Meriah Kecamatan Batang Kuis Kabupaten Deli Serdang | en_US |
dc.title.alternative | The Role of the Village Government in Improving Incoming and Outgoing Mail Services at the Bintang Meriah District Village Office Deli Serdang Regency Quiz Bar | en_US |
dc.type | Thesis | en_US |
Appears in Collections: | SP - Public Administration |
Files in This Item:
File | Description | Size | Format | |
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198520018 - Sri Indah Pratiwi - Chapter IV.pdf Restricted Access | Chapter IV | 434.55 kB | Adobe PDF | View/Open Request a copy |
198520018 - Sri Indah Pratiwi - Fulltext.pdf | Cover, Abstract, Chapter I, II, III, V, Bibliography | 1.32 MB | Adobe PDF | View/Open |
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