Please use this identifier to cite or link to this item:
https://repositori.uma.ac.id/handle/123456789/23552
Title: | Pengaruh Kualitas Produk Kualitas Pelayanan dan Harga terhadap Kepuasan Pelanggan dalam Menggunakan Air PDAM Tirtanadi Sunggal di Desa Medan Krio |
Other Titles: | The Influence of Product Quality, Service Quality and Price on Customer Satisfaction in Using PDAM Tirtanadi Sunggal Water in Medan Krio Village |
Authors: | Arianto, Edi |
Keywords: | kualitas produk;kualitas pelayanan;service quality;product quality;harga;harapan;kepuasan konsumen |
Issue Date: | 2014 |
Publisher: | Universitas Medan Area |
Series/Report no.: | NPM;108320182 |
Abstract: | Penelitian ini di lakukan dengan pendekatan metode deskriptif korelasional, yaitu merupakan jenis penelitian yang di gunkanan untuk membuat deskriptif atau gambaran secara sistematis dan akurat mengenai fakta-fakta, sikap dan persepsi serta hubungan antara fenomena yang saling berhubungano This research was conducted using a descriptive method approach correlational, which is a type of research that is used to create descriptive or systematic and accurate description of facts, attitudes and perceptions and relationships between interconnected phenomenao |
Description: | 68 Halaman |
URI: | https://repositori.uma.ac.id/handle/123456789/23552 |
Appears in Collections: | SP - Management |
Files in This Item:
File | Description | Size | Format | |
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108320182 - Edi Arianto - Chapter IV.pdf Restricted Access | Chapter IV | 12.68 MB | Adobe PDF | View/Open Request a copy |
108320182 - Edi Arianto - Fulltext.pdf | Cover, Abstract, Chapter I, II, III, V, Bibliography | 4.36 MB | Adobe PDF | View/Open |
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