Please use this identifier to cite or link to this item:
https://repositori.uma.ac.id/handle/123456789/2703Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Purba, Meiniarti Laura Anggreni | - |
| dc.date.accessioned | 2017-10-25T03:04:23Z | - |
| dc.date.available | 2017-10-25T03:04:23Z | - |
| dc.date.issued | 2011 | - |
| dc.identifier.uri | https://repositori.uma.ac.id/handle/123456789/2703 | - |
| dc.language.iso | other | en_US |
| dc.publisher | Universitas Medan Area | en_US |
| dc.subject | komunikasi | en_US |
| dc.subject | complaint tamu hotel | en_US |
| dc.title | Proses Komunikasi dalam Menangani Complaint Tamu di Grand Swiss-Belhotel Medan | en_US |
| dc.type | Thesis | en_US |
| Appears in Collections: | SP - Communication Science | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 088530030_File1.pdf | Cover | 257.6 kB | Adobe PDF | View/Open |
| 088530030_File3.pdf | Introduction | 411.81 kB | Adobe PDF | View/Open |
| 088530030_File4.pdf | Chapter I | 221.87 kB | Adobe PDF | View/Open |
| 088530030_File8.pdf | Reference | 804.55 kB | Adobe PDF | View/Open |
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