Please use this identifier to cite or link to this item:
https://repositori.uma.ac.id/handle/123456789/2858
Title: | Pengaruh Pelayanan Terhadap Peningkatan Kepuasan Pelanggan di PT Kereta Api Persero Medan |
Authors: | Harahap, Ali Putra P |
Keywords: | pengaruh layanan;kepuasan pelanggan |
Issue Date: | 2012 |
Publisher: | Universitas Medan Area |
URI: | https://repositori.uma.ac.id/handle/123456789/2858 |
Appears in Collections: | SP - Government Science |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
088510015_File1.pdf | Cover | 114.4 kB | Adobe PDF | View/Open |
088510015_File3.pdf | Introduction | 254.65 kB | Adobe PDF | View/Open |
088510015_File4.pdf | Chapter I | 169.46 kB | Adobe PDF | View/Open |
088510015_File8.pdf | Reference | 157.73 kB | Adobe PDF | View/Open |
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