Sistem Informasi Pengarsipan Surat Masuk dan Surat Keluar Berbasis Web Di Dinas Lingkungan Hidup Kota Medan

Abstract

Pengelolaan arsip surat di instansi pemerintahan sering menghadapi kendala seperti pencatatan manual yang lambat, kesulitan dalam pencarian dokumen, serta risiko kehilangan arsip penting. Kondisi tersebut menuntut adanya solusi berupa sistem informasi terintegrasi yang mampu meningkatkan efektivitas dan efisiensi administrasi. Penelitian ini dilaksanakan di Dinas Lingkungan Hidup Kota Medan dengan tujuan merancang dan membangun sistem informasi pengarsipan surat masuk dan surat keluar berbasis web. Metode yang digunakan meliputi analisis kebutuhan pengguna, perancangan flowchart, use case diagram, ERD, DFD, serta implementasi Database MySQL dan antarmuka aplikasi. Hasil penelitian menunjukkan bahwa sistem yang dibangun mampu mendukung pencatatan, penyimpanan, pencarian, serta pengelolaan disposisi surat secara cepat, terstruktur, dan terintegrasi. Sistem juga menyediakan pembagian hak akses antara admin dan user, sehingga lebih aman dan efisien dalam pengelolaan dokumen. Dengan penerapan sistem ini, efektivitas kerja meningkat, risiko kehilangan dokumen berkurang, serta kualitas pelayanan publik di DLH Kota Medan dapat ditingkatkan. Kesimpulannya, sistem ini layak dijadikan solusi sekaligus referensi bagi pengembangan aplikasi serupa di instansi pemerintahan lain. The management of letter archives in government institutions often faces challenges such as slow manual recording, difficulties in document retrieval, and the risk of losing important files. These issues require an integrated information system that can improve administrative effectiveness and efficiency. This study was conducted at the Environmental Agency (DLH) of Medan City with the objective of designing and developing a web-based information system for archiving incoming and outgoing letters. The methods applied include user requirements analysis, flowchart design, use case diagrams, ERD, DFD, as well as the implementation of a MySQL Database and application interface. The results show that the system developed is capable of supporting the recording, storage, retrieval, and management of letter dispositions in a fast, structured, and integrated manner. The system also provides role-based access control for administrators and users, ensuring safer and more efficient document management. With the implementation of this system, work effectiveness has increased, the risk of document loss has been reduced, and the quality of public services at DLH Medan has improved. In conclusion, this system can serve as both a solution and a reference for the development of similar applications in other government institutions