Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Coffe Shop Pereka Coffee Medan

Please use this identifier to cite or link to this item: https://repositori.uma.ac.id/handle/123456789/30474

Full metadata record

DC Field	Value	Language
dc.contributor.advisor	Hasanuddin	-
dc.contributor.author	Br Ginting, Yuni	-
dc.date.accessioned	2026-07-29T03:28:01Z	-
dc.date.available	2026-07-29T03:28:01Z	-
dc.date.issued	2025-10-06	-
dc.identifier.uri	https://repositori.uma.ac.id/handle/123456789/30474	-
dc.description	92 Halaman	en_US
dc.description.abstract	Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pelanggan di coffee shop Pereka Coffee Medan. Metode penelitian inj menggunakan metode kuantitatif Populasi pada penelitian ini adalah keseluruhan pelanggan coffee shop di Pereka Coffee Medan dengan sampel berjumlah 63 orang This study aims to determine the effect of service quality on customer satisfaction at the coffee shop Pereka Coffee Medan. This research method used quantitative methods. The population in this study was all coffee shop customers at Pereka Coffee Medan, with a sample size of 63 people.	en_US
dc.language.iso	id	en_US
dc.publisher	Universitas Medan Area	en_US
dc.relation.ispartofseries	NPM;218600367	-
dc.subject	Kepuasan Pelanggan	en_US
dc.subject	Kepuasan Pelanggan	en_US
dc.subject	Customer satisfaction	en_US
dc.title	Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Coffe Shop Pereka Coffee Medan	en_US
dc.title.alternative	The Influence of Service Quality on Customer Satisfaction at Pereka Coffee Shop Medan	en_US
dc.type	Thesis	en_US
Appears in Collections:	SP - Psychology

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File	Description	Size	Format
218600367 - Yuni Br Ginting - Chapter IV.pdf Restricted Access	Chapter IV	1.83 MB	Adobe PDF	View/Open Request a copy
218600367 - Yuni Br Ginting - Fulltext.pdf	Cover, Abstract, Chapter I, II, III, V, Bibliography	1.51 MB	Adobe PDF	View/Open