Doctor’s Therapeutic Communication in Healing Drug Users

Abstract

The background of this research is that the prevalence of drug use is always increasing. Then the National Narcotics Agency (BNN) to save by means of rehabilitation is divided into 2 forms, namely inpatient rehabilitation and outpatient rehabilitation. The North Sumatera Provincial Narcotics Agency (BNNP Sumut) is an outpatient rehabilitation center to foster drug users to have awareness and value behavior. The communication carried out in the outpatient rehabilitation of BNN is therapeutic communication. This study aims to determine the experience experienced by doctors in assisting the recovery of drug users at the Narcotics Agency of North Sumatera Province (BNNP Sumut) and to determine the communication process carried out by doctors in healing drug users. The researcher used descriptive method qualitative Sources of data for this study came from doctors and counselors at BNNP North Sumatera. Informants in this study amounted to seven people with a sampling technique that is purposive sampling. The research data were collected based on the collection techniques, namely observation and interviews. From this study, it is known that doctors find crucial factors that cause someone to use drugs, namely external factors (friends, relatives) and internal factors (family). This is also the basis for doctors in assisting clients to get out of their addictions by taking a therapeutic communication approach. The recovery process for drug users is carried out with therapeutic communication stages, namely the pre-interaction stage, orientation stage, work stage and termination stage.