Laporan Kerja Praktik Implementasi SIKASOS berbasis Web dengan Framework Laravel pada Dinas Sosial Kota Tebing Tinggi

Abstract

Dinas Sosial Kota Tebing Tinggi memegang peranan vital dalam penyelenggaraan kesejahteraan sosial dan penyaluran bantuan kepada masyarakat. Namun, proses pengelolaan data dan pelayanan bantuan sosial saat ini masih dijalankan secara manual. Hal ini mengakibatkan berbagai kendala, seperti lambatnya proses verifikasi data, kurangnya transparansi informasi kepada publik, serta tingginya risiko ketidaktepatan sasaran penerima bantuan. Kerja Praktek ini bertujuan untuk mengatasi permasalahan tersebut melalui perancangan dan implementasi SIKASOS (Sistem Informasi Kesejahteraan Sosial) berbasis web menggunakan framework Laravel. Sistem ini dirancang untuk mendigitalisasi proses bisnis utama, mencakup pengelolaan Data Terpadu Kesejahteraan Sosial (DTKS) dan Non-DTKS, pengajuan permohonan bantuan secara daring, pelacakan (tracking) status permohonan secara real-time, serta manajemen distribusi bantuan. Selain itu, sistem juga dilengkapi dengan mekanisme scoring sederhana berbasis kriteria penghasilan dan tanggungan untuk membantu petugas dalam memvalidasi kelayakan pemohon. The Social Service Office of Tebing Tinggi City plays a pivotal role in administering social welfare services and distributing assistance to the community. However, the current management of data and social assistance services relies heavily on manual processes. This leads to several issues, such as delays in data verification, a lack of information transparency for the public, and a high risk of inaccurate targeting of beneficiaries. This internship project aims to address these challenges by designing and implementing SIKASOS (Social Service Management Social Welfare), a web-based application built using the Laravel framework. The system is designed to digitize key business processes, including the management of Integrated Social Welfare Data (DTKS) and Non-DTKS, online submission of assistance applications, real-time application status tracking, and distribution management. Furthermore, the system incorporates a simple scoring mechanism based on income and dependency criteria to assist officers in validating applicant eligibility. Testing results demonstrate that SIMPEL-SOS significantly improves the efficiency of document verification, facilitates easier access to services for the community, and enhances transparency and accountability in the distribution of social assistance within the Social Service Office of Tebing Tinggi City.