Please use this identifier to cite or link to this item:
https://repositori.uma.ac.id/handle/123456789/3399| Title: | Pengaruh Pelayanan Terhadap Peningkatan Kepuasan Pelanggan di PT Dharma Niaga Ltd Cabang Utama Medan |
| Authors: | Novandy, Riwan |
| Keywords: | pengaruh layanan;tingkat kepuasan pelanggan |
| Issue Date: | Apr-2004 |
| Publisher: | Universitas Medan Area |
| URI: | https://repositori.uma.ac.id/handle/123456789/3399 |
| Appears in Collections: | SP - Public Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 998500030_File1.pdf | Cover | 315.42 kB | Adobe PDF | View/Open |
| 998500030_File3.pdf | Introduction | 392.8 kB | Adobe PDF | View/Open |
| 998500030_File4.pdf | Chapter I | 227.49 kB | Adobe PDF | View/Open |
| 998500030_File8.pdf | Reference | 603.5 kB | Adobe PDF | View/Open |
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