Hubungan Kecenderungan Emosional Dengan Oeranizational Citizenship Behavior (0CB) Pada Pegawai Universitas Medan Area

Abstract

This quantitative study aims to examine the relationship of emotional intelligence with organizational citizenship behavior (OCB). The researchers hypothesis reads that there is a positive relationship between emotional intelligence and organizational citizenship behavior (OCB). Where the higher the emotional intelligence of employees the higher the organizational citizenship behavior (OCB) employees. This research involved 50 employees of University of Medan Area as research subject. Sampling is done by total sampling technique. The research instrument is the scale of emotional intelligence and the scale of organizational citizenship behavior (OCB). The emotional intelligence scale is based on the emotional intelligence aspect of Goleman (2002), the scale of organizational citizenship behavior (OCB) is based on organizational citizenship behavior (OCB) dimensions by Organ (1998). Data analysis using product moment correlation test, showed the result of positive relationship (rxy = 0.731; p = 0.000 <0.05). Also note that emotional intelligence variables affect organizational citizenship behavior (OCB) of 53.5% (R square = 0.535)