Pengaruh Konflik dan Pendelegasian Wewenang Kerja Terhadap Semangat Kerja Pegawai di Kantor Dinas Sosial Provinsi Sumatera Utara

Abstract

The purpose of this study to determine the influence of conflict and the delegation of authority to employee morale at the Office of Social Affairs of North Sumatra Province. The method use in this study is the associate research which combining two variables or more. The population in this study amounted to 160 people, the sampling technique that will be used is Probability Sampling technique with Simple Random Sampling. Simple Random Sampling is used when the characteristics or characteristics of the members are the same. With the number of population exceeding 100 people make can be taken 10%, 15%, 20%, 25%, or more, then the authors take a sampling percentage of 40% of the entire population then the sample to 64 people. The outcome of the study is in line with statistical data analysis and indicators which are based on the validity and reliability. The results of this study based on statistical data analysis, indicators in this study is valid and reliable. In multiple linear regression test proved that conflict variable showed result with regression coefficient equal to 0,436 and variable of delegation of authority showed result with regression coefficient equal to 0,364 which influenced morale positively and significantly, significant value for conflict questionnaire 0,000 < 0,05 then conflict (X1) significantly affects work morale (Y) and significant value for authority delegation questionnaire 0,000 <0,05 then delegation of authority (X2) significantly affect work morale (Y). Value t arithmetic conflict variable (X1) 5.688> t value table 1.67022 and significant value 0,000 <0.05 and value t arithmetic variable delegation authority (X2) 3.682> value t table 1.67022 with significant value 0,000 <0.05 that factor conflict factors and partial delegation of authority have a significant and positive effect on work morale (Y). F value count 32.509> F value of table 3.15 and significant value 0,000 <0.05 that the conflict factors (X1) and delegation of authority (X2) simultaneously fell positively and significantly to morale. The value of R Square for work morale (Y) employee in Social Service of North Sumatera Province is 0.516. This means that 51.6% of work morale variation (Y) is influenced by conflict variables (X1) and delegation of authority (X2) and the remaining 48.4% is determined by other variables beyond the contribution of this study.