Hubungan Kecerdasan Emosional dengan Manajemen Konflik pada Karyawan di PT. Aspacindo Kedaton Motor

Abstract

This study aims to look at the relationship of emotional intelligence with conflict management in employees at PT. Aspacindo Kedaton Motor. In line with the discussion in the theoretical basis, the hypothesis proposed in this study is that there is a positive relationship between Emotional Intelligence and Conflict Management in employees. Assuming that the higher the Emotional Intelligence of employees, the better the Conflict Management of employees will be, and vice versa the lower the Emotional Intelligence of employees, the worse the Conflict Management will be on the employee. The population in this study were all employees of PT. Aspacindo Kedaton Motor. The population in this study was 50 employees. The sample in this study uses a total sampling technique in which the total population is sampled, the measuring instrument used is a Conflict Management scale and an Emotional Intelligence scale. Data analysis techniques using r Product moment, based on the results of the study obtained the correlation coefficient Rxy = 0.772; p = 0,000 <0,05. This means that there is a relationship between emotional intelligence and conflict management. The determinant coefficient (r2) of the relationship between the independent variable (x) and the variable (y) is = 0.596. This shows that the existence of conflict management is formed by emotional intelligence by 59.6% while the remaining 40.4% is in other factors not disclosed in this study. So between the two variables there is a causal relationship. From the results obtained, it can be stated that the hypothesis proposed is accepted.