Peran UD Rumah Adat Minang Selaku Produsen Makanan Ringan dalam Perlindungan Hukum Terhadap Konsumen (Studi Kasus di Usaha Dagang Rumah Adat Minang Medan

Abstract

Activities or processes of food production to be circulated or traded must meet the provisions concerning food sanitation, food additives, contamination residues, and food packaging. Another thing that should be considered by everyone who produces food is the use of certain methods in food production activities or processes that have the possibility of risk that can harm or endanger human health, such as genetic engineering or irradiation, must be carried out based on certain requirements. The problem in this study is how the legal arrangements regarding the rights and obligations of business actors and consumers in Indonesia, how the roles and responsibilities of Minang traditional home trading business as producers, in providing legal protection to consumers and how consumer legal remedies related to damaged / defective trading business products Minang traditional house. The research method used is to use 2 (two) methods: library research (Library Research) namely by conducting research on various reading sources, namely books, legal magazines, scholars' opinions, statutory regulations and also lecture materials. Field research (Field Research) is by conducting a field study in this case the author directly informs consumers and business owners of U.D. Rumah Adat Minang Jln. Pelajar Timur, Gg. Kelapa No.16, Medan Maimun, North Sumatra. The results of the study, namely legal arrangements regarding the rights and obligations of business actors and consumers in Indonesia, are in accordance with Law No. 8 of 1999 concerning consumer protection, Law No.23 of 1992 concerning Health, Law No.18 of 2012 concerning food and Government Regulation of the Republic of Indonesia Number 69 of 1999 concerning Food Labels and Advertising Roles and responsibilities of Minang traditional house trading businesses as producers, in providing protection for consumers, namely by giving compensation if there are consumers who experience defects, expiration or product not worthy of consumption. Consumer legal remedies related to damaged / defective Minang traditional home business products are in accordance with the provisions of the applicable law, namely Article 19 of Law No. 8 of 1999 concerning consumer protection. The settlement process for consumers who complies through compensation with the same chips, provided that the consumer brings proof of purchase of chips that are not suitable for consumption and proof of purchase receipt.