Pengendalian Kualitas RBDPO dengan Metode Six Sigma di PT. Pacific Palmindo Industri Medan

Abstract

PT. Pacific Palmindo Industri is engaged in The Crude Palm Oil (CPO) Processing Industry which manufactures hygienic and halal product which are consumed by humans. Production system at PT. Pacific Palmindo Industri concists of two section is Refinery Section with types of products are Refined Bleached dan Deodorized Palm Oil (RBDPO), Bleaching Palm Oil (BPO), and Palm Fatty Acid Distillate (PFAD). And fractionation section with types of products are Olein and Stearin. Oil that is not according to specifications is reprocessed, causing production to not be reached. Many product of defect can increase costs and greater production time. The purpose of this study is to determinate the company’s sigma level quality by measuring DPMO and factors that cause production capacity not being met. Quality Control is carried out using The Six Sigma method which aim to minimize and be used as a measure of quality control. While the stage in the six sigma method is DMAIC (Define, Measure, Analyze, Improve and Control). The result of DPMO value translate to sigma values based on The Motorola concept. And the result sigma obtained of 4,09 sigma in the period Januari - April 2018. The sigma value states that the company is in an average condition of company.