Kinerja Pegawai Dalam Memberikan Pelayanan Kesehatan di Puskesmas Medan Denai Kota Medan

Abstract

Puskesmas is short of pusat kesehatan masyarakat ( the central of public healthiness) is one the government’s instance that has an important role of giving healthiness services to all of citizen. This research purposes to know the performances of people who work in puskesmas Medan Denai and also to know the supporting things and the abstacles for doing services. This research used the quantity method and descriptive form and also to analysethe data which is taken by single data descriptive formula. By doing this research, we know that the healthiness service in puskesmas Medan Denai is in good category with score of respondent’s answers. There were 48,7 percents of people or patients felt satisfied for the performances and services of puskesmas Medan Denai workers that include the capability of the doctors for handling their patients. The performance of puskesmas Medan Denai for giving health services,are according to standart procedures that include responsiveress, accountability, and transparency. The astablishment of health services such as Puskesmas from our government which is followed with great performances and capabilities of Puskesmasworkers could make the maximum services and help people form sickness.