Analisis Balanced Scorecard sebagai Alat Ukur Kinerja Karyawan pada Rumah Sakit Umum Pusat Haji Adam Malik Medan

Abstract

The purpose of this research is to know whether Balanced Scorecard (BSC) can be used as a tool of employee performance measurement at RSUP H. Adam Malik Medan. This research type is descriptive. The data type is quantitative and the data source comes from secondary data. The population in this study is all financial statements that exist in RSUP H. Adam Malik. The sample used in this research is financial report year 2011 - 2014 RSUP H. Adam Malik. Techniques Data collection using interviews, documentation techniques. Technique Data analysis used is to set standard or change to be achieved from performance data year 2011 and compare it with performance data of year 2014 at haji adam malik medan hospital and do calculation total percentage of overall performance achieved by general hospital center haji adam malik field. Based on the formulation of the problem is known that overall, the performance of RSUP H.Adam Malik Medan viewed from the financial perspetif Balanced Scorecard can be said can be used as a tool of performance measurement because the company can reach 40% or as much as 2 of 5 benchmarks that successfully meet the targets of the standard determined by 2013. From several financial benchmarks, only Return on Equity and Total Asset Turnover that meets the standard based on last year's data and can be interpreted that the financial performance of RSUP H.Adam Malik Medan can be used as a performance measurement tool.