Pengaruh Kepemimpinan Transformasional Terhadap OCB Melalui Mediator Kepuasan Kerja Pada Karyawan PT. BJ Di Kota Panyabungan

Abstract

Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan transformasional terhadap organizational citizenship behavior melalui mediator kepuasan kerja pada karyawan PT BJ. Organizational citizenship behavior merupakan kondisi psikologis positif yang ditandai dengan altruism, conscientiousness, sportsmanship, courtesy dan civic virtue. Penelitian ini menggunakan pendekatan kuantitatif eksplanatif dengan teknik total sampling. Subjek penelitian berjumlah 179 karyawan PT BJ yang berlokasi di Kota Panyabungan, Kabupaten Mandailing Natal, Sumatera Utara. Pengumpulan data dilakukan menggunakan Skala Kepemimpinan Transformasional, Skala Organizational Citizenship Behavior, dan Skala Kepuasan Kerja. Analisis data menggunakan Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS) dengan bantuan perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional berpengaruh positif dan signifikan terhadap kepuasan kerja (β = 0,984). Selain itu, kepemimpinan transformasional juga berpengaruh positif dan signifikan terhadap organizational citizenship behavior (β = 0,312). Hasil analisis moderasi menunjukkan bahwa kepuasan kerja memperkuat pengaruh kepemimpinan transformasional terhadap organizational citizenship behavior (β = 0,670). Temuan ini menegaskan bahwa kepemimpinan transformasional dan kepuasan kerja memiliki peran yang signifikan dalam meningkatkan perilaku organizational citizenship behavior karyawan. This study aimed to examine the effect of transformational leadership on organizational citizenship behavior through job satisfaction mediators on PT BJ employees. Organizational citizenship behavior is a positive psychological condition characterized by altruism, conscientiousness, sportsmanship, courtesy and civic virtue. This research uses an explanative quantitative approach with total sampling technique. The research subjects consisted of 179 employees of PT BJ located in Panyabungan City, Mandailing Natal Regency, North Sumatra. Data collection is done using Transformational Leadership Scale, Organizational Citizenship Behavior Scale, and Job Satisfaction Scale. Data analysis using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the help of SmartPLS 4 software. The results showed that transformational leadership has a positive and significant effect on job satisfaction (β = 0,984). In addition, transformational leadership also has a positive and significant effect on organizational citizenship behavior (β = 0,312). The results of moderation analysis show that job satisfaction strengthens the influence of transformational leadership on organizational citizenship behavior (β = 0,670). This finding confirms that transformational leadership and job satisfaction have a significant role in improving employee organizational citizenship behavior