Gambaran Organizational Citizenship Behavior (OCB) pada Karyawan Penyadap Karet (Penderes) di Kebun Sarang Ginting PT. Perkebunan Nusantara III (PERSERO)

Abstract

Organizational Citizenship Behavior (OCB) is a behavior that is done spontaneously and voluntarily by employees who are outside of the organizational provisions because of the interest and benefit of the organization. This research aims to know the description of Organizational Citizenship Behavior on rubber tappers (penderes) at PT. Perkebunan Nusantara III (Persero). This research uses a quantitative approach with quantitative descriptive method. The population in this study is the rubber tappers at Kebun Sarang Giting PT. Perkebunan Nusantara III (Persero) with the sum of 263 people. Sampling technique used is Simle Random Sampling with the samples as many as 152 people. Measuring instrument used is the scale of Organizational Citizenship Behavior compiled based on 5-dimensional Organizational Citizenship Behavior (Organ, in Zhang, 2011). The results of this research show that there is high Organizational Citizenship Behavior on rubber tappers (penderes) in PT. Perkebunan Nusantara III (Persero) that having Nias tribes, educated in junior high school, age range 20-35 years, 1-10 year working period, Christians, unmarried, and has 0-1 children have high Organizational Citizenship Behavior