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Issue Date
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21-Jan-2021
Pengaruh Kualitas Pelayanan dan Media Sosial Online Terhadap Keputusan Pembelian Mauku Kopi dan Burger Medan
Damayanti, Yunita
Effendi, Ihsan; Amelia, Wan Rizca
2-Jun-2021
Pengaruh Kualitas Pelayanan dan Lokasi Terhadap Kepuasan Pelanggan Pada Cambridge Hotel Medan
Lubis, Anggi Fakhrullah
Suryani, Wan
3-May-2021
Analisis Tingkat Kepuasan Mahasiswa Terhadap Kualitas Pembelajaran Daring dengan Menggunakan Metode Customer Satisfaction Index dan Service Quality
Gulo, Willbrordus Freedom Hasrat
Polewangi, Yudi Daeng; Silviana, Nukhe Andri
30-Sep-2021
Implementasi Metode Fuzzy Servqual untuk Menilai Tingkat Pelayanan Jasa Servis Sepeda Motor Terhadap Kepuasan Pelanggan di CV. Benteng Honda Marelan
Ramadhianto, Fuzi
Hasibuan, Chalis Fajri; Polewangi, Yudi Daeng
2-Oct-2021
Analisis Tingkat Kepuasan Mahasiswa Terhadap Kualitas Pelayanan di Program Pasca Sarjana Universitas Medan Area Dengan Menggunakan Metode Fuzzy Sevqual
Zuhri, Aflaha
Siregar, Ninny; Hasibuan, Chalis Fajri
20-Sep-2021
Analisis Faktor Yang Mempengaruhi Pengunjung Dalam Memilih Tempat Arena Bermain Fun & Fit Trampoline Studi kasus pada Fun & Fit Trampoline Jl. Iskandar Muda No. 7 Medan
Malinda, Fitrah
Amelia, Wan Rizca
6-Sep-2021
Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Niat Pembelian Ulang Pada Waroeng Bu Usi Medan
Nasution, Dwi Mayang Auliza
Syahrial, Hery
2-Sep-2021
Analisis Pengaruh Kualitas Layanan, Fasilitas, dan Efektivitas Terhadap Keputusan Pengunjung pada Penyedia Booking Online (Studi Kasus pada Hotel OYO Rooms Indonesia di Kota Medan)
Syahfitri, Weni
Laili K.S, Isnaniah
21-Jun-2021
Pengaruh Kualitas Pelayanan dan Kepercayaan Terhadap Kepuasan Konsumen Menggunakan Jasa Ekspedisi Titipan Kilat (Studi Kasus pada Cabang PT. Tiki Kec. Medan Kota)
Azurah, Dita
Nasution, Amrin Mulia Utama
5-Aug-2021
Pengaruh Service Quality, Service Excellent, dan Service Recorvery Terhadap Customer Satisfication Studi Kasus Pada Ritel Modern: Metro Pasar Swalayan Jln. Dr. Mansyur, Kota Medan
Mega, Winda
Sugito
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7
kualitas pelayanan
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customer satisfaction
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kepuasan pelanggan
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kualitas produk
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product quality
2
facilities
2
fasilitas
2
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promosi
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covid-19
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