Please use this identifier to cite or link to this item:
https://repositori.uma.ac.id/handle/123456789/3362| Title: | Implementasi Kebijaksanaan Operasional Pelayanan Pelanggan dalam Meningkatkan Pendapatan di SPBU (Stasiun Pengisian Bahan Bakar Umum) 14 203176 Jalan Binjai Km 10.3 Medan |
| Authors: | Harahap, Hendri Yadi |
| Keywords: | kebijaksanaan operasioanl;layanan pelanggan;pendapatan spbu |
| Issue Date: | 2004 |
| Publisher: | Universitas Medan Area |
| URI: | https://repositori.uma.ac.id/handle/123456789/3362 |
| Appears in Collections: | SP - Public Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 008500028_File1.pdf | Cover | 318.27 kB | Adobe PDF | View/Open |
| 008500028_File3.pdf | Introduction | 649.65 kB | Adobe PDF | View/Open |
| 008500028_File4.pdf | Chapter I | 446.61 kB | Adobe PDF | View/Open |
| 008500028_File8.pdf | Reference | 473 kB | Adobe PDF | View/Open |
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